Delivery, Returns & Exchanges
Delivery
Pick Up - FREE
Usually ready within 24 hours.
Free Delivery (Orders Over £75)
3-5 Working Days
Standard Delivery - £5.95
3-5 Working Days
International Delivery (Europe & USA) - £10
Up to 14 days
International Delivery (USA) - £10
Up to 14 days
Rest of the World - £15
Up to 14 days
Returns
Items must be returned within 28 days of receipt.
Online Returns:
If you’d like to return or exchange an item, please arrange and cover the cost of return postage. We recommend using a tracked service and including your order details in the parcel.
If your item has arrived faulty or damaged, please email merchandise@santapod.com before sending anything back. Our team will be happy to help and arrange the return for you.
In-Store Returns:
Please return your items along with valid receipt to one of our retail shops.
(Please allow up to 5 working days for your refund amount to reach your account)
Exchanges
Items must be exchanged within 28 days of receipt.
Online Exchanges:
For online exchanges please email merchandise@santapod.com
so we can arrange your exchange.
In-Store Exchanges:
Please bring the items you wish to exchange with valid receipt.